Thank you for visiting our website and shopping with Joydeem® Steam Oven, Blender, Dough Maker, Rice Cooker. Please read these terms and conditions carefully before using our site or placing an order.
Introduction
These terms and conditions govern your use of our website and any orders you make for our products. By accessing or using this website, you agree to be bound by these terms. If you do not accept these terms, please do not use this website.
We may update these terms occasionally, so please check back periodically. We will indicate any changes by updating the date at the bottom of this page. Any changes become effective immediately upon posting the revised terms and conditions. Your continued use of our website constitutes acceptance of the revised terms.
Placing Orders
You may place orders for our products through this website. All orders are subject to acceptance by us. We may choose not to accept your order for any reason, including product availability, errors in pricing or product description, or problems identified by our credit or fraud avoidance departments.
If your order is accepted, we will provide an order confirmation by email detailing the products you have ordered. Acceptance of your order and completion of the contract between us will take place when we send you this order confirmation.
Prices and Payment
The prices of products will be as quoted on our site at the time you submit your order. We reserve the right to change prices at any time, but this will not affect orders already placed.
We accept payment by all major credit and debit cards. You must provide your card details when placing your order. By submitting your order, you authorize us to charge your card for the price of the products plus any shipping charges.
We use encryption and fraud prevention measures to ensure all credit and debit card transactions are safe and secure. However, we are not responsible for any loss suffered by you as a result of your debit or credit card company or bank declining a transaction or any errors made by these third parties.
Delivery
We will deliver your order to the address specified when you place your order. Delivery timeframes vary depending on your location – please check the product page for estimates. We are not liable for any delays in delivery.
If no one is available to accept delivery, the carrier may leave a notice explaining how to rearrange delivery or collect your order. You are responsible for all additional delivery charges incurred as a result of redelivery or collection.
We require a signature on delivery for most orders. For your protection, if no signature can be obtained, your order may be returned to us.
Returns and Refunds
If you are not completely satisfied with your purchase, please contact us within 14 days of receiving your order to arrange a return and receive a full refund.
To be eligible for a return, products must be in new, unused condition and contain all original packaging and accessories. Customized or personalized products are non-refundable.
To return a product, please contact us to obtain a Return Merchandise Authorization (RMA) number. Send the product to our returns address along with the RMA number and we will process your refund upon receipt.
We will refund the price paid for the product plus any applicable sales tax. Shipping charges are non-refundable. Refunds will be made to the original payment method used to place your order.
Product Warranty and Disclaimers
We offer limited manufacturer’s warranties on our products. Please check the individual product pages for warranty information. Warranty coverage begins on the original purchase date. Warranty claims must be accompanied by dated proof of purchase.
This website and any products sold through the site are provided on an “as is” basis without warranties of any kind, either express or implied. We specifically disclaim any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that your use of the site will be uninterrupted, error-free, or secure.
We are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the site or any products purchased through the site. These disclaimers apply to the fullest extent permitted by law.
Intellectual Property Rights
All content included on this site, such as text, graphics, logos, images, and software, is the property of Joydeem® and protected by U.S. and international copyright laws. The compilation of all content is the exclusive property of Joydeem® and protected by U.S. and international copyright laws.
You may not systematically copy, modify, reproduce, republish, upload, post, transmit or distribute any material from this site in any form or by any means without prior written permission from us. However, you may download, print, or share reasonable quantities of material from the site for non-commercial personal use only.
Any unauthorized reproduction or use of the content on this site may violate copyright, trademark, and other laws. If you believe your intellectual property rights have been infringed upon by content on this site, please contact us immediately and we will promptly investigate your claim.
User Content and Conduct
If you post any material to our site, you guarantee that you own the rights to this content or are authorized to publish it on our site. You agree not to post illegal, offensive, obscene or harmful content. We reserve the right to remove any content at our discretion.
By posting on our website, you grant us a non-exclusive, royalty-free, perpetual, and irrevocable right to use, publish, reproduce, modify, translate, distribute, perform, and display any content worldwide in any media.
We take abuse of our website seriously. If we discover you are engaging in inappropriate conduct, we may limit your access to our website and take any appropriate legal action. Inappropriate conduct includes but is not limited to illegal, offensive, or harmful use of our site.
Privacy Policy
Please see our Privacy Policy for details on how we collect, use, and disclose information from our users.
Limitation of Liability
Joydeem® and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the website. In no event shall we be liable for any direct, indirect, special, incidental, or consequential damages arising out of your use of our site.
Indemnification
You agree to fully indemnify, defend and hold harmless Joydeem® and our directors, officers, agents, employees, subsidiaries, and affiliates from any claim, cost, loss, damages, expenses, and liability arising out of your use of our website or violation of these terms.
Governing Law and Jurisdiction
These terms and your use of our website are governed by the laws of the State of California without regard to conflict of law principles. Any legal actions arising out of or relating to these terms or our website shall be brought exclusively in courts located in San Francisco County, California.
Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will remain in effect and the invalid or unenforceable provision will be deemed modified to the least degree necessary to make it valid and enforceable.
Modifications
We reserve the right to modify these terms at any time. Updated versions of the terms will appear on this website and are effective immediately. Your continued use of this website constitutes acceptance of any modifications.
Contact Us
If you have any questions about our terms and conditions, please contact us.
Effective Date: January 1, 2023
Conclusion
Thank you for taking the time to read our website terms and conditions. We hope you enjoy using our website and shopping with Joydeem® Steam Oven, Blender, Dough Maker, Rice Cooker. Let us know if you have any questions!
